Terms & Conditions

By signing up, signing in (including with Google or Microsoft) or otherwise using the Service you accept these terms and our Privacy Policy. If you use the Service on behalf of an organisation, you confirm you are authorised to bind it, and “you” includes that organisation. If you do not agree, do not use the Service.

• You must be at least 16 years old (or the age of digital consent where you live) and able to enter a binding contract.
• Provide accurate account information and keep it up to date.
• Keep your password and sessions secure. You are responsible for activity under your account; tell us promptly at support@notely.app if you suspect unauthorised use. You can review and revoke sessions in Settings.
• One person per account. Do not share credentials or transfer your account without our consent.

You agree not to, and not to let others:

• Break the law, infringe anyone’s rights, or store or share content that is unlawful, defamatory, harassing or malicious.
• Access accounts, data or systems you are not authorised to access, or probe, scan or test the Service’s security without written permission.
• Interfere with the Service — for example by sending abusive volumes of requests, scraping, or circumventing rate limits or access controls.
• Use the assistant or a connected tool to send spam, impersonate others, or take actions in a third-party account you are not entitled to take.
• Reverse-engineer, copy or resell the Service except as permitted by law or a separate agreement with us.
• Upload malware or content designed to manipulate the AI assistant into acting against a user’s interests.

You may connect third-party tools (such as Gmail, Google Calendar, Google Drive, Microsoft 365, Notion, Slack, Jira, Dropbox, ClickUp, Stripe or PayPal). Doing so is optional and uses the vendor’s own authorization flow. You are responsible for having the right to connect the account you connect, for complying with the vendor’s terms, and for the actions you approve. We access connected accounts only as your Privacy Policy describes and only to the extent of the permissions you granted. You can disconnect any tool at any time, which revokes and deletes the stored credentials.

The assistant generates text and proposes actions using large language models. Output can be inaccurate, incomplete or out of date, and you should review it before relying on it. Any action that changes data — in Notely or in a connected tool — is shown to you for approval first; approving it is your decision and your responsibility. Do not use the assistant for decisions where errors could cause serious harm (for example medical, legal or financial decisions) without independent verification.

You own the notes, files and other content you put into Notely and everything you fetch from your connected tools (“Your Content”). You grant us a limited, non-exclusive licence to host, process, transmit and display Your Content solely to operate and improve the Service for you, including sending relevant excerpts to the AI model provider configured for your account. We do not use Your Content to train machine-learning models, and we do not claim any other rights in it. You are responsible for Your Content and for having the rights needed to use it with the Service. You can export Your Content at any time and delete it by deleting notes or your account.

The Service, including its software, design, logos and documentation, is owned by Notely AI and its licensors and is protected by copyright, trademark and other laws. Subject to these terms we grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service. Third-party names and logos shown in the connectors marketplace belong to their respective owners and are used only to identify the tools you can connect; no affiliation or endorsement is implied. Feedback you send us may be used without obligation to you.

Connected tools and AI model providers are independent services with their own terms and privacy practices. We are not responsible for their availability, accuracy, security or conduct, for changes they make to their APIs, or for content you access through them. If a vendor suspends or limits our access, the related features may stop working.

We aim for the Service to be available continuously but do not guarantee it. We may modify, suspend or discontinue features, connectors or the Service as a whole, and may impose limits (such as rate limits or storage quotas). Where reasonably possible we will give notice of material changes. Beta or preview features are provided as-is and may change or be withdrawn at any time.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OR UNINTERRUPTED OPERATION, TO THE FULLEST EXTENT PERMITTED BY LAW. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY LAW, NOTELY AI AND ITS OFFICERS, EMPLOYEES AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, ACTIONS TAKEN BY THE AI ASSISTANT THAT YOU APPROVED, OR ANY CONNECTED TOOL. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THAT PERIOD OR USD 100. Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.

You will defend and indemnify Notely AI against claims, damages and costs (including reasonable legal fees) arising from Your Content, your use of connected tools, or your breach of these terms or applicable law.

You may stop using the Service and delete your account at any time from Settings. We may suspend or terminate your access if you materially breach these terms, if required by law, or if continuing would create risk for us or other users; where practical we will notify you and give you a chance to export Your Content. Sections 6 through 12 and 15 survive termination.

We may revise these terms. We will post the updated version here and update the date at the top; for material changes we will notify you by email or in the app at least 14 days before they take effect. Using the Service after that date means you accept the revised terms.

These terms are governed by the laws of Bangladesh, without regard to conflict-of-law rules, and the courts of Bangladesh have exclusive jurisdiction over disputes arising from them, except that you may rely on mandatory consumer-protection laws of the country where you live. Before starting formal proceedings, please contact us so we can try to resolve the matter informally.

Questions about these terms: support@notely.app.